你的位置: 首頁 > 公開課首頁 > 職業素養 > 課程詳情

details

高級秘書的國際化素質 INTERNATIONAL SECRETARY SKILLS

質量保證
暫無評價   
  • 開課時間:2009年11月12日 10:00 周四 已結束
  • 結束時間:2009年11月13日 16:00 周五
  • 開課地點:上海市
  • 授課講師: Hannahlise
  • 課程編號:77007
  • 課程分類:職業素養
  •  
  • 收藏 人氣:1678
你實際購買的價格
付款時最多可用0淘幣抵扣0元現金
購買成功后,系統會給用戶帳號返回的現金券
淘課價格
2980
可用淘幣
0
返現金券
待定

你還可以: 收藏

培訓受眾:

Management assistants, secretaries and clerks who want to gain more professionality in international organisations and to develop the skills necessary to support management effectively.

課程收益:

- Learn how to be professional, to be a better cross culture communicator
- Dealing with clients and customers from different countries
- Understanding and working with your international boss more effectively

課程大綱:

DAY 1:
10:00 Welcome & Trainer Introduction
10:15 Sharing Experiences of a secretarial nature
10:30 What Makes a Good Secretary? - Brain Storming Session
11:00 How to be professional
- What it means to be professional
- What expectations your foreign Boss has of you
- Our image at work (how we should & shouldn’t dress)
- How we speak to other colleagues and clients
12:30-13:30 LUNCH BREAK
13:35 How to be professional
- Adapting your style to a more sophisticated one
- Practicing good habits
- Situation card game for reviewing morning session
14:30 You represent your Boss, so do it professionally!
- Considering scenarios with Boss and clients that requires diplomacy and tact
15:30 Cross Cultural Communication Skills
- Understanding the importance of being a good communicator
- How to deal with different cultures effectively
- Understanding differences between Western and Chinese culture
16:30 END OF DAY 1 SESSION

DAY 2:
10:00 Organizational Skills
- What does it mean to be an organized person?
- Learning basic TM principles
- Forward thinking & anticipation
11:00 How to write minutes of the meeting

培訓師介紹:

 
Hannahlise Barlow comes from Stratford-upon-Avon in England, the town of Shakespeare and all things beautifully English. She has a strong office experience in Business Administration and worked her way up to a senior office role quite quickly.

Following her passion for languages and her naturally strong people management skills, a change of career and culture arose in September 2003 when she moved her life to the north of Italy to follow a course in Teacher training. After working with an Italian Language Centre for a year she decided to leave and open her own business, providing in-company training to the biggest multinationals in the Veneto region.

After four and half successful years of business in Italy, she decided to move her activity to China, where the demand for language and skills training would be greater.

Today Hannahlise lives and works in Shanghai. Being a linguist and a passionate follower of all things HR and training, Hannahlise continues to study the latest training techniques and subjects to develop herself and her skills as a Business Soft Skills & Language trainer.

Hannahlise has recently given lectures at Jiao Tong University on CPD (continuing professional development) for the MBA-C course, where she taught top international managers from many different industries. She continues to provide in-company consultancy for training and development both in Language and Soft Skills and designs and delivers the following courses:

¨ Presentation Skills
¨ International Secretarial Skills
¨ Business Etiquette (a guide to Western expectations)
¨ Professional Communication (meetings language)
¨ Dressing for impact (a guide to professional image)
¨ Being more culturally aware (a guide to stereotypes and cultural awareness for international business)
¨ Trade Fair Skills (preparation for dealing with international visitors)

本課程名稱: 高級秘書的國際化素質 INTERNATIONAL SECRETARY SKILLS

查看更多:職業素養公開課

秘書 相關的最新課程
講師動態評分 與同行相比

授課內容與課綱相符00%

講師授課水平00%

服務態度00%

福建省36选7走势图
棋牌类游戏下载 国家足球队名单 山东十一选五前三组 3d开奖结果今天号 广东十一选五任八推 重庆麻将换三张胡牌 2019十大股票推荐 股票配资怎么做 上海老张期货配资 投资工具主要是哪些 股票配资风险 一直牛配资 谋略天下配资 哈灵杭州麻将官网 拉伯配资 未来陕西麻将官方客服电话